Application Specialist - HVAC Equipment Sales

Reports to: Vice President of Sales

FLSA Status: Exempt

The Company

MPSW, a Meriton portfolio company, is one of the largest independent HVAC Equipment and Solutions providers in Arizona. Our company has offices in Phoenix and Tucson with over 100 employees throughout Arizona.  We are proud members of ASHRAE, ASPE, AEE, and others. We represent over 100 manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems.

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

Under general direction, the Application Specialist provides sales and technical support for the equipment including take-offs, application engineering and technical assistance to internal sales personnel and external customers. This individual has a focused knowledge in a specialized area or product specifically AAON or DAIKIN, and VRF Systems. Must be detail and customer service-oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

• Provide selling support through technical assistance to co-workers, customers and others who may influence the purchase decision
• Perform take-offs and coordinate jobs for bid to increase sales and decrease duplication of work
• Read, understand and interpret building plans & specifications
• Provide technical assistance or information for favorable product specification and effectively promote commercial third-party products, influencing the purchase decision.
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet the customer’s system design, installation and maintenance expectations
• Utilizing system databases, provides project pricing and estimates
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction
• Performs other duties as assigned

The Required Profile

• Bachelor’s degree in engineering and a minimum of 2 years’ experience selecting and quoting AAON or Daikin rooftop equipment, and VRF Systems required
• Working knowledge of MEP consulting, design, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office 365 applications including Word, Excel, PowerPoint, and Outlook
• Ability to learn and utilize various manufacturer’s selection/pricing program

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story.

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

MPSW is an Equal Opportunity Employer